At Zenithkind Beauty Store, your satisfaction is our priority. We want you to feel confident when shopping with us. If for any reason you are not satisfied with your purchase, our return and refund policy is outlined below:
Returns
We accept returns for both defective and non-defective products.
Returns must be requested within 7 days of delivery.
Items must be unused, unopened, and in their original packaging.
To initiate a return, please contact us at info@zenithkind.com.ng or call +2347035498478 with your order number and reason for return.
Exchanges
Exchanges are accepted for defective or wrongly delivered products.
Exchange requests must be made within 7 days of receiving your order.
Once approved, the correct product will be shipped to you at no extra cost.
Refunds
Refunds will be issued only after the returned product has been inspected and approved.
Refunds are processed to the original method of payment within 7–14 business days.
Shipping fees are non-refundable, except when the return is due to our error (e.g., defective or wrong product).
Non-Returnable Items
For health and hygiene reasons, the following items cannot be returned:
Opened skincare, cosmetics, or wellness products
Used personal care products
Shipping Costs for Returns
Customers are responsible for the cost of return shipping unless the product is defective or wrongly delivered.
We recommend using a trackable shipping method to ensure the item reaches us.
Contact Us
If you have any questions about this Return & Refund Policy, please contact us at info@zenithkind.com.ng or Call +2347035498478.